Refund policy

V◯IDWEAR RETURNS & EXCHANGES

Read this before you send anything back. It matters.

🕛 You’ve got 30 days

You have 30 days from the delivery date to start a return. After that, we can’t accept it — no exceptions.

💳 How refunds work

  • All approved returns are refunded as VOIDWEAR E-Gift Cards (store credit only).
  • Original shipping costs are non-refundable.
  • No prepaid return labels — return shipping is on you.

📦 What you can return

To be eligible, returned items must:

  • Be unworn, unwashed, and in original packaging
  • Include all tags, laces, packaging, etc.
  • Be shipped with a note including your order number, contact info, and reason for return

📍 If your item doesn’t meet these conditions, it may not be approved.

🔄 Exchanges

We don’t process exchanges by mail.
👉 Instead: Return the item → get store credit → re-order your new size or style.

❗ Damaged or incorrect order?

If your item arrives damaged or wrong, notify us within 7 days of delivery so we can fix it fast.

🚚 Refused or undeliverable packages

If your package is returned to us (wrong address, refused at delivery, etc.):

  • It’ll be restocked
  • You’ll be issued store credit (minus the shipping cost)

Double-check your shipping address before checking out — it’s your responsibility.

⛔ Our right to refuse

We reserve the right to reject returns if we detect:

  • Excessive or suspicious return patterns
  • Worn, altered, or damaged items returned
  • Fraudulent activity

Returns of non-VOIDWEAR items will be discarded.

🔁 Processing time

Returns are handled within 5–7 business days of arrival. You’ll get an email once your return is processed and your e-gift card is issued.

📮 Shipping your return

  • Return shipping is not covered by VOIDWEAR
  • Use a trackable method if your return is worth more than $100
  • We are not liable for lost or stolen returns — keep your proof of shipment

Need to start a return?
Use the VOIDWEAR Return Portal on our site.
 Still stuck? Reach out at [support@voidweartm.com]


Need to start a return?
Use the VOIDWEAR Return Portal on our site.
Still stuck? Reach out at [support@voidweartm.com] (or my real address)

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